Shipping & Returns
Canada and USA:
Due to COVID-19, Canada Post is experiencing higher than normal demand and therefore shipping times may be delayed.
Orders are shipped via Canada PostStandard shipping (3-7 business days): $8.95*
Xpress shipping (2-4 business days): $19.95
(shipping times are estimates and are not guaranteed)
FREE SHIPPING for orders $100 or higher (before taxes)*
There will be no Duty or Brokerage fees for orders to the USA or Canada.
*Standard shipping to USA does not include tracking. For tracking, please select express shipping.
International orders are not currently supported.
Items can be returned for a full refund within 60 days.
Items must be unworn with tags attached. Shoes must be returned in original box.
We also accept returns in-store.
If you have an account you can start a return through your order summary page - otherwise, you can start one HERE.
When we receive your order we'll process the return.
Return shipping is paid by the customer. Original shipping will not be refunded.Start your return by clicking here.
Exchanges work simply as a return and a new purchase. Please follow the return instructions, then purchase the new items.